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Call Center Representative

Alton, IL

Post Date: 01/18/18 Job ID: 43641 Industry: Customer Service Representative

HireLevel powered by Extra Help is looking for several Call Center Representatives for our client located in Alton, IL.

This client serves clean, safe, and affordable drinking water to millions of customers each and every day! Currently, they are seeking Call Center Representatives to join their corporate headquarters team in their 24 hour Customer Care Center!

Job Title: Call Center Representative

Job Type: Full-time, Contract to Hire

Shift: All Shifts, Must be able to work all

Location: Alton, IL

Compensation: $11.01 per hour

Similar Positions: Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative, Customer Service Agent, Customer Service Representative, Customer Service Specialist, Member Services Representative

Additional Responsibilities of Call Center Representative:
  • Receive inbound calls and provide support for customer concerns.
  • Provide customer information for accounts, billing, and services.
  • Use internal database to search for customer information.
  • Handle multiple lines and calls.
  • Multitask with calls and computer work.

Job Requirements of Call Center Representative:
  • Must be available to work any shift including 3rd shift
  • Previous work in a call center or customer service setting required.
  • Work with customer accounts in billing preferred.
  • Valid driver's license and reliable transportation
  • Ability to meet background and drug screen requirements

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