HireLevel powered by Extra Help is looking for a Customer Service Representative in Des Plaines.
Are you a multi-tasking, high-energy customer service professional looking for a fast-paced call center environment? Do you want to make an immediate and positive impact on client experience? We want you! Our client, a major manufacturer headquartered in North Chicago, is looking for a Customer Service Representative for their office in Des Plaines. This position will handle a high volume of calls with speed and accuracy, demonstrate excellent customer service and communication skills and use multiple operating environments to meet the needs of customers.
Job Category: Full Time, Contract
Location: Des Plaines, Illinois
Shift: 8: 00 am to 5: 00 pm
Similar Positions: Call Center Representative, Administrative Assistant
Requirements for Customer Service Representative:
High School Diploma or equivalent.
0-3 years experience in customer service or call center environment.
Ability to navigate multiple online environments with a commitment to facilitate one call resolution .
Responsibilities for Customer Service Representative:
Process high volume electronic and phone orders with accuracy and efficiency.
Maintain detailed knowledge and current knowledge of the company s products and services.
Work closely with internal and external clients to resolve customer issues and process orders.
Manage day to day execution of duties independently.