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Quality Assurance Assistant

Columbus, OH

Post Date: 09/22/17 Job ID: 40110 Industry: Office Assistant

Are you skilled in project management and administrative support tasks? Are your ready to take on larger scale, division- wide projects? This Quality Assurance Assitant will report directly to the Manager of Quality Assurance. In addition to typing, filing and scheduling, you would will perform duties such as tracking information and generating reports. If you enjoy research and follow through, scheduling coordination and database management this is the position for you!

HireLevel powered by Extra Help is looking for a Quality Assurance Assistant for our client in Columbus, Ohio!

Requirements of the Quality Assurance Assistant:
  • Bachelor Degree in Business Administration or related field is required
  • 3 to 5 years of experience in a professional office environment, with a background in project management
  • Must have excellent technical skills with the ability to create spreadsheets and generate reports
  • Must be able to work independently and with little supervision

Responsibilities of the Quality Assurance Assistant:
  • Filing complaints, drafting letters, entering site codes into complaint database, scanning complaint files, amongst other duties.
  • Creates and develops visual presentations and documents for the department.
  • Establishes, develops, maintains and updates filing system for the vice president and the department. Retrieves information from files when needed.
  • Acts as a liaison with other departments and outside agencies, including high-level staff. Handles confidential and non-routine information and explains policies when necessary.
  • Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects, at the request of the vice president, which may include: planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, creating brochures.

Required Competencies of the Quality Assurance Assistant:
  1. Technical Capacity
  2. Personal Effectiveness/Credibility
  3. Thoroughness
  4. Collaboration Skills
  5. Communication Proficiency
  6. Flexibility

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