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Bilingual Customer Service (French/English)

North Chicago, IL 60064

Post Date: 02/24/18 Job ID: 43440 Industry: Customer Service Representative

Job Category: Bilingual Customer Service (French/English)

Location: North Chicago, IL

Shift: Monday through Friday 1st Shift

Similar Positions: Receptionist, Support Specialist, Administrative Assistant, Client Relations

Responsibilities:
  • Receive inbound and place outbound calls to customers utilizing information from database.
  • Provide customer support by troubleshooting any issues over the phone and via email.
  • Demonstrate patience and problem-solving skills while working with customers in speed and accuracy.

Job Requirements:
  • 3 to 5 years of customer service/call center experience required.
  • Must speak fluent English and French.
  • Bachelor degree preferred but not required.
  • Software knowledge with Lotus Notes, Excel, MS Word.

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