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Billing Clerk

Indianapolis, IN 46219

Post Date: 05/24/18 Job ID: 43425 Industry: Customer Service Representative

Hirelevel powered by Extra Help is seeking Billing Clerk for a client located in Indianapolis, IN.

The ideal candidate will have experience with customer service and invoicing.

Location: Indianapolis, IN 46219

Pay Rate: $15.00/ hour

Similar Jobs: Customer Service, Inventory, Insurance Rep, Date Entry, Billing

Shift: Full- Time; 8-5pm

Description for the Clerical- Billing Clerk:

Compiles invoice data and prepares invoices, listing items sold, amounts due, credit terms and dates of shipment ensuring coding is correct for services provided and deadlines are met

Reconciles customer invoices reviewing items on invoice/manifest/bill of lading/inventory sheet

Update customer database systems with owner record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries

Enters invoice data into appropriate invoicing/billing system

Provides customer support to internal departments and invoiced customers; attempts first call resolution by identifying, researching, and resolving customer issues; follows-up if first call resolution not possible Ability to multi-task with phone and computer

Educates customers on processes

Completes call logs and reports for management

Requirements for Clerical- Billing Clerk:

High school diploma or GED equivalent

Computer literacy in Microsoft environment 1+ years of experience in a call/contact center, customer service or related customer-facing role

Developed communications skills (verbal and written)

Developed organizational skills

Flexibility to adapt to procedural enhancements and modification

Detail oriented and strong problem solving skills

Excellent customer service skills Flexibility to work nights, weekends and alternate schedules/shifts is a plus

10 key and typing proficiency

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