Hirelevel powered by Extra Help is seeking Billing Clerk for a client located in Indianapolis, IN.
The ideal candidate will have experience with customer service and invoicing.
Location: Indianapolis, IN 46219
Pay Rate: $16.50/ hour
Similar Jobs: Customer Service, Inventory, Insurance Rep, Date Entry, Billing
Shift: Full- Time; 8-5pm
Description for the Clerical- Billing Clerk:
Compiles invoice data and prepares invoices, listing items sold, amounts due, credit terms and dates of shipment ensuring coding is correct for services provided and deadlines are met
Reconciles customer invoices reviewing items on invoice/manifest/bill of lading/inventory sheet
Update customer database systems with owner record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries
Enters invoice data into appropriate invoicing/billing system
Provides customer support to internal departments and invoiced customers; attempts first call resolution by identifying, researching, and resolving customer issues; follows-up if first call resolution not possible Ability to multi-task with phone and computer
Educates customers on processes
Completes call logs and reports for management
Requirements for Clerical- Billing Clerk:
High school diploma or GED equivalent
Computer literacy in Microsoft environment 1+ years of experience in a call/contact center, customer service or related customer-facing role
Developed communications skills (verbal and written)
Developed organizational skills
Flexibility to adapt to procedural enhancements and modification
Detail oriented and strong problem solving skills
Excellent customer service skills Flexibility to work nights, weekends and alternate schedules/shifts is a plus
10 key and typing proficiency
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