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Call Center Representative

Pensacola, FL 32504

Post Date: 02/17/18 Job ID: 43883 Industry: Customer Service Representative

HireLevel powered by Extra Help is looking for several Call Center Representatives for our client located in Pensacola, FL.

Job Title: Call Center Representative

Job Type: Full-time, Contract-to-Hire

Shift: 10: 30 am 7: 00 pm Monday through Friday

Pay Rate: $11.00 per Hour

Location: Pensacola, FL

Similar Positions: Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative, Customer Service Specialist, Member Services Representative

Additional Responsibilities of Call Center Representative:
  • Receive inbound calls and provide support for customer concerns
  • Provide customer information for accounts, billing, and services
  • Use internal database to search for customer information
  • Handle multiple lines and calls
  • Multitask with calls and computer work
  • Other duties as assigned

Job Requirements of Call Center Representative:
  • Previous work in a call center setting required
  • Work with customer accounts in billing preferred
  • Valid driver's license and reliable transportation
  • Ability to meet background and drug screen requirements

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