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IT HelpDesk (Level 1 or 2)

Cuba, MO 65453

Post Date: 07/20/18 Job ID: 45238 Industry: Computer Information Specialist

We have an opportunity with a leading provider of petroleum provider who is seeking an IT Analyst (Level 1 or 2), who will be responsible who will provide helpdesk and field support for all information technology systems.

POSITION TITLE: IT Support Technician



The IT Support Technician provides Helpdesk and field support for all current Information Technology systems. This position is the company s primary point of contact for the installation, maintenance, operation, and troubleshooting of systems including, but not limited to: computers, printers, access points, workstations, telephones, software, electronic cash register, back office system, video surveillance systems and interfaces to centralized systems and electronic interfaces to vendors programs.

  • Education: Associate's Degree in Information Technology or related field; Bachelor's degree strongly preferred
  • CompTIA A+ Certification or equivalent preferred
  • CompTIA Network+ Certification or equivalent preferred
  • Microsoft Certified IT Professional (MCITP) or equivalent preferred
  • CompTIA A+ Server+ Certification or equivalent perferred
  • Citrix Certified Administrator or equivalent preferred
  • 2-5+ years of experience in Information Technology required
  • Strong problem solving skills; critical thought processing required
  • Manage diversified duties of a technical nature, the use of a wide range of procedures and technologies
  • Use judgment in the analysis of facts and circumstances surrounding individual problems and transactions and in determination of actions to be taken within the limits of standard or accepted practice
  • Excellent verbal and written communication skills
  • Ability to handle multiple priorities and work in a fast paced environment

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