HireLevel powered by Extra Help is looking for a Operations Clerk in the Lancaster, TX!
The ideal candidate will have experience in the logistics field, have strong skills with Microsoft Office suite, and have strong customer service skills.
Job Category: Operations Clerk
Location: Lancaster, TX
Shift: Monday Friday, 8am until 5pm
Similar Positions: Office Clerk, Administrative Assistant, Logistics Clerk
Additional Responsibilities of the Operations Clerk:
Route orders daily in compliance with the transportation route guide; ensuring timely execution to meet the requested ship date and secure carrier capacity ahead of the competition.
Operate the Transportation Management System (TMS) to route orders, track carrier performance and troubleshoot any loads that may be at risk of missing requested arrival date.
Ensure all new orders comply with Quaker guidelines on weight and method of shipment.
Review all daily reporting to ensure accurate scheduling of inbound and outbound shipments.
Schedule appointments in WMS on all loads; working with the campus manager, shipping manager, and third party facility manager on dock capacity scheduling
Review open order reports and collaborate with site performance resource to ensure all loads are scheduled in a timely manner to make request ship date.
Conduct daily verification to ensure all loads are scheduled correctly and in all systems TMS, SAP, and WMS.
Work with drop carriers to maintain trailer pool and communicate daily trailer pool needs.
Actively participate in site s period transportation and service review meetings with Regional Transportation Manager (RTM).
Collaborate with customer supply chain teams to troubleshoot and resolve customer service issues related to transportation and scheduling.
Coordinate with all stakeholders to schedule and ensure all orders are shipped by period end.
Maintain reason code input within SAP for all orders that deliver past RDD.
Review previous day s dock schedule and past due report to reschedule loads that did not ship on-time.
Advise shipping office of any special handling and shipping requirements.
Accountable for Sarbanes Oxley compliance on SAP ZMB5T (Display Stock in Transit) report. Research and provide resolution for aging stock in transit.
All other duties as assigned.
Job Requirements of the Operations Clerk:
High School Diploma or Equivalent.
Minimum two years of experience in logistics, customer service, or related supply chain function preferred.
Demonstrate understanding of supply chain systems.
Possess strong experience with Microsoft Office suite, especially Excel and Outlook.
SAP and WMS/JDA experience a plus.
Possess strong ability to problem solve and assess reports.
Self-starter with excellent prioritization and organizational skills.
Ability to communicate externally and internally, in a timely manner, to all levels of the organization.
Must work and participate effectively in a team environment.
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