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CSR

Energy, IL 62933

Posted: 10/08/24 Industry: CSR Job Number: 132311 Pay Rate: 17.00

Job Description

HireLevel is looking for a  Customer Service Representative in Energy, IL!

It’s the premiere back-office solution for the home services industry, which is just a fancy way of saying we help service companies (plumbers, electricians, appliance repair, roofers etc.) manage their offices virtually in the same way someone in their physical office would. Scheduling and dispatching, answering customer questions, handling administrative tasks based on a client’s individual needs.

Job Category: Full Time, Temp-to-Hire
Location: Energy, IL
Shift: 8 am - 430 pm | Monday - Friday
Similar Positions: Customer Service, Account Manager, Call Center
Compensation of Customer Service Representative: $17/hr
 
Responsibilities of Customer Service Representative:
  • Maintain customer records and update account information
  • Scheduling and dispatching team members
  • Handle inbound and outbound customer calls in a professional manner 
  • Administrative tasks as needed
  • Ability to multi-task, prioritize, and manage time effectively

Requirements of Customer Service Representative:
  • At least 1 year of call center or customer service position 
  • Phone etiquette and communication skills are a must
  • Ability to type at least 30 words per minute
  • Knowledge of call center environments
  • Proficient in Microsoft Office and Outlook
  • High school Diploma or Equivalent
 
Earn $50 in Referral Gift Cards!

If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $50 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral.

We are an equal opportunity employer.
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About Energy, IL

Discover exciting job opportunities in the vibrant area surrounding Energy, Illinois! Nestled in the heart of beautiful Southern Illinois, this charming region offers a perfect blend of small-town charm and big-city amenities. Known for its stunning natural beauty, including Giant City State Park and Crab Orchard National Wildlife Refuge, as well as the Shawnee National Forest, outdoor enthusiasts will find no shortage of adventures to embark on. With a thriving arts scene, featuring local galleries like the Longbranch Coffee House and The Stage Company theatre, culture seekers will delight in the creativity found here. Don't miss the chance to cheer on the Salukis at Southern Illinois University's athletic events or savor the delicious Southern cuisine at the famous 17th Street BBQ. Start your career journey in this dynamic area filled with endless opportunities for growth and exploration! Explore our job listings today and take the first step towards a rewarding career in Energy, Illinois.