HireLevel is looking for a Customer Service Representative in Energy, IL!
It’s the premiere back-office solution for the home services industry, which is just a fancy way of saying we help service companies (plumbers, electricians, appliance repair, roofers etc.) manage their offices virtually in the same way someone in their physical office would. Scheduling and dispatching, answering customer questions, handling administrative tasks based on a client’s individual needs.
Job Category: Full Time, Temp-to-Hire
Location: Energy, IL
Shift: 8 am - 430 pm | Monday - Friday
Similar Positions: Customer Service, Account Manager, Call Center
Compensation of Customer Service Representative: $17/hr
Responsibilities of Customer Service Representative:
- Maintain customer records and update account information
- Scheduling and dispatching team members
- Handle inbound and outbound customer calls in a professional manner
- Administrative tasks as needed
- Ability to multi-task, prioritize, and manage time effectively
Requirements of Customer Service Representative:
- At least 1 year of call center or customer service position
- Phone etiquette and communication skills are a must
- Ability to type at least 30 words per minute
- Knowledge of call center environments
- Proficient in Microsoft Office and Outlook
- High school Diploma or Equivalent
Ways to Apply:
Who is HireLevel?
HireLevel is not just your average HR solutions company; we're the wizards of recruitment, payroll, and all things HR. Whether you're looking for a temp to hire, aiming for direct hire, or want to explore your options, we've got the path for your career success!
At HireLevel, we’re dedicated to supporting our employees’ well-being and work-life balance. We offer a comprehensive benefits package, including health insurance options and paid time off, to ensure you have the resources you need to thrive both personally and professionally. Join our team and experience a workplace that values your growth, health, and future! Apply now at https://jobs.hirelevel.com/.
Refer a Friend and Earn $50!
If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you $50 to say thank you! Submit your referrals at www.hirelevel.com/referral.
HireLevel is an equal opportunity employer.