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HireLevel is looking for a Customer Service Associate (Real Estate Closing) in Marion IL with experience providing customer service in an office setting. Our client is a trusted real estate title and closing services provider known for accuracy, responsiveness, and excellent customer service.

The Customer Service Associate supports real estate closings by coordinating with lenders, preparing and reviewing documents, and ensuring deadlines are met. This role is ideal for someone detail-oriented, customer-focused, and eager to learn, with training provided for the right candidate.

Job Category: Temp to hire

Location: Marion, IL.

Hours: Monday-Friday 8am-4pm, 1 hour lunch

Compensation: Starting at $17 per hour

Company Benefits once hired:

• Life Insurance
• Paid Time Off

Key Responsibilities

• Assist with the preparation, review, and organization of real estate closing documents
• Communicate with lenders, attorneys, buyers, sellers, and internal team members regarding closing requirements
• Track and manage closing timelines to ensure all deadlines are met
• Review documents for accuracy, completeness, and compliance
• Provide professional, responsive customer service throughout the closing process
• Maintain accurate file documentation and update internal systems
• Support closers and administrative staff with day-to-day tasks related to transactions
• Handle confidential information with discretion and professionalism

Qualifications & Skills

• Strong attention to detail and ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Customer-service mindset with a professional and friendly demeanor
• Ability to work in a deadline-driven environment
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Willingness to learn real estate closing and title processes

Preferred (Not Required)

• Experience in real estate, title, mortgage, banking, or legal administration
• Familiarity with closing documents or lender requirements

What We Offer

• Comprehensive training and ongoing support
• Collaborative, team-oriented work environment
• Opportunity for growth within the real estate and title industry

Ways to Apply:

• Submit Application below
• Call us at 618-993-9675 

Who is HireLevel? 

HireLevel is not just your average HR solutions company; we're the wizards of recruitment, payroll, and all things HR. Whether you're looking for a temp to hire, aiming for direct hire, or want to explore your options, we've got the path for your career success!  

At HireLevel, we’re dedicated to supporting our employees’ well-being and work-life balance. We offer a comprehensive benefits package, including health insurance options and paid time off, to ensure you have the resources you need to thrive both personally and professionally.  

Join our team and experience a workplace that values your growth, health, and future! 

HireLevel is an equal opportunity employer. 

HireLevel Marion: 3911 W. Ernestine Drive in Marion, IL. 62959 

Administrative Service Associate (Real Estate Closing)

Location: [Insert location if applicable]
Company: Palmer Abstract
Employment Type: Full-Time

About Palmer Abstract

Palmer Abstract is a trusted real estate title and closing services provider, known for accuracy, responsiveness, and exceptional customer service. Our team partners closely with lenders, buyers, sellers, and real estate professionals to ensure smooth and timely property closings.

Position Summary

The Administrative Service Associate plays a key role in supporting real estate closings by coordinating with lenders, preparing and reviewing closing documentation, and ensuring deadlines are met with precision. This is an excellent opportunity for someone who is detail-oriented, customer-focused, and eager to learn the real estate closing process. No prior closing experience is required—we are willing to train the right candidate.

Key Responsibilities

• Assist with the preparation, review, and organization of real estate closing documents
• Communicate with lenders, attorneys, buyers, sellers, and internal team members regarding closing requirements
• Track and manage closing timelines to ensure all deadlines are met
• Review documents for accuracy, completeness, and compliance
• Provide professional, responsive customer service throughout the closing process
• Maintain accurate file documentation and update internal systems
• Support closers and administrative staff with day-to-day tasks related to transactions
• Handle confidential information with discretion and professionalism

Qualifications & Skills

• Strong attention to detail and ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Customer-service mindset with a professional and friendly demeanor
• Ability to work in a deadline-driven environment
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Willingness to learn real estate closing and title processes

Preferred (Not Required)

• Experience in real estate, title, mortgage, banking, or legal administration
• Familiarity with closing documents or lender requirements

What We Offer

• Comprehensive training and ongoing support
• Collaborative, team-oriented work environment
• Opportunity for growth within the real estate and title industry
• Competitive compensation and benefits (if applicable)