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CSR

St. Louis, MO 63119

Posted: 02/24/24 Industry: CSR Job Number: 131640 Pay Rate: $18/hr

Job Description

HireLevel is looking for a Client Service Representative in St. Louis, MO 
The incumbent is responsible for a variety of administrative activities pertaining to Medicare applications. These responsibilities are accomplished in accordance with established policies, procedures and/or guidelines and do not constitute a primary responsibility of exercising discretion and judgment.

Location: St Louis -  Webster Groves
Shift: Monday-Friday 8-5 (Flexible)
Compensation: $18

Responsibilities of a Client Service Representative:

  • Answering the phones, timely booking of appointments, and calling to confirm appointments
  • Maintaining pleasant demeanor and commitment to customer service
  • Serving as first point of contact for clients thus setting the tone of the experience
  • Providing directions from any major artery within the city; obtaining directions through use of mapping technology as needed
  • Explains basic Medicare information to client, including policy status, policy details and provides communication between carrier and client.
  • Obtains demographic information from client and accurately documents and attaches information into software applications.
  • Uses various software applications such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports
  •  Redirecting client challenges to management as needed

Qualifications of a Client Service Representative:

  • High School Diploma or GED (Two years college or equivalent work experience preferred)
  • Three years of related experience or relevant coursework
  • Positive, enthusiastic personality
  • Good oral and written communication skills


Ways to Apply: 
  • Submit your application below
  • Quick Apply at www.hirelevel.com/apply
  • Call us now at 844-813-3131

Earn $50 in Referral Gift Cards!
If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $50 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral.

We are an equal-opportunity employer.
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