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Client Relationship Manager

Marion, IL 62959

Posted: 08/25/19 Industry: Operations Manager Job Number: 124266 Pay Rate: Based on Experience

HireLevel is seeking a phenomenal Client Relationship Manager in Marion, IL.

We are looking for someone who is passionate about leading a well-established team and growing a business. The ideal candidate has previous management and/or operations experience and has made a direct impact on revenue and office culture. They have a win/win, “can do” attitude that thrives on bringing order and efficiency to a high-performing team.

HireLevel is offering candidates the opportunity to grow within the company and push leaderships skills to the next level, all while helping cultivate the business in a customer focus culture.


The Operations Manager is critical to the long-term success of our team. They will be involved in all elements of the company’s day-to-day operations, whether managing the staff or working right alongside the team to achieve company goals. They are responsible for training and measuring staff performance, and ultimately presenting findings to higher management.

We hope that every day will be exciting, challenging, and most of all rewarding.


Benefits for the Client Relationship Manager:

· IRA/Student Loan Repayment Plan

· HSA/health, dental and vision reimbursement

· Paid time off

· Savings Benefit

· Volunteer Benefit, 8 hours paid for volunteering

· Ability to give back to the monthly #HireLevelDifference Campaign

· Gym membership reimbursement

· Referral Bonus Program

· Professional development opportunities, Certifications, Industry Conferences, Professional Association Memberships


Responsibilities for the Client Relationship Manager:

  • Motivate and supervise day-to-day activities of recruitment team.
  • Schedule, coordinate and supervise daily activities of the office and staff.
  • Coach, mentor, and train staff to accomplish objectives.
  • Handle customer service issues and ensure customer and candidate satisfaction at all times.
  • Monitor financial performance, take necessary steps to align performance with budget.
  • Develop and implement recruiting plans to source top talent for our clients.
  • Nurturing a professional and positive environment while driving accountability and sales revenue 
  • Conduct Strategic Sessions to align company goals and employee engagement
  • Handle customer service issues and ensure customer and candidate satisfaction at all times
  • Train, motivate and coach employees to increase sales by understanding, communicating, and working with our clients and applicants to provide best in class service
  • Develop new business relationships by working with prospective clients to determine the best service offering for a greater return on investment by providing services such as payroll, recruiting, staffing and other human resource functions

Requirements for the Client Relationship Manager: 

  • Proven results as a recruiter and 3+ years of experience as a staffing manager.
  • Ability to manage high-profile office with sales of $20 million
  • High school diploma required. Bachelor’s degree preferred.
  • Excellent problem-solving skills and outstanding leadership ability.
  • Demonstrated ability in dealing directly with clients and management.
  • Must meet requirements for background and drug testing policies.


Earn $25 in Referral Gift Cards!

If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral



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