HireLevel is looking for Call Center Representatives in Alton, IL!
Job Title: Call Center Representative
Hours: Sunday through Saturday, 6:30 am - 9:00 pm (shifts will vary)
Pay Rate: $12.00 per hour
Similar Positions: Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative, Customer Service Specialist, Member Services Representative
Responsibilities of Call Center Representative:
- Receive inbound calls and provide support for customer concerns
- Provide customer information for accounts, billing, and services
- Use internal database to search for customer information
- Handle multiple lines and calls
- Multitask with calls and computer work
- Other duties as assigned
Requirements of Call Center Representative:
- High School Diploma or GED Required
- Must have 2+ years of experience in a call center/customer service
- Strong customer service and telephone sales skills
- Ability to utilize online internal systems or web-based applications to access customer information
- Valid driver's license and reliable transportation
- Ability to meet background and drug screen requirements
Earn $25 in Referral Gift Cards!
If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral
.We are an equal opportunity employer.