HireLevel is looking for a Customer Service/ Dispatch Representative in Collinsville, IL
Job Category: Full-time, contract to hire for the right candidate
Location: Collinsville, IL
Shift: Monday - Friday,8 am - 6 pm, Rotating Weekends On Call
Compensation: $14/hour, Depending on Experience
Duties of Customer Service/ Dispatch Representative:
- Outbound Calls- Previous Customers, Referral calls and Appointment Reminder Calls
- Rescheduling or adjustment calls as needed
- Dispatch Install Crew, Prepare Packets for Installation Appointments,
- Record information on calendars and QuickBooks
- Debrief technicians after each call
Requirements of Customer Service/ Dispatch Representative:
- Customer service experience, 2 yrs minimum
- .Minimum High School Graduate or equivalent/Some College preferred
- Able to use Excel, Microsoft Word, and basic computer skills
- Proficient with phone systems
- Strong verbal and written communication skills
- Highly motivated, flexible, and great attitude
Earn $25 in Referral Gift Cards!
If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral.
We are an equal opportunity employer.