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Customer Service Representative

Edwardsville, IL 62025

Posted: 06/25/19 Industry: CSR Job Number: 123292 Pay Rate: 14.00
HireLevel is looking for a Customer Service/ Dispatch Representative in Collinsville, IL

Job Category: Full-time, contract to hire for the right candidate

Location: Collinsville, IL

Shift: Monday - Friday,8 am - 6 pm, Rotating Weekends On Call

Compensation: $14/hour, Depending on Experience

Duties of Customer Service/ Dispatch Representative:

 
  • Outbound Calls- Previous Customers, Referral calls and Appointment Reminder Calls
  •  Rescheduling or adjustment calls as needed
  • Dispatch Install Crew, Prepare Packets for Installation Appointments, 
  • Record information on calendars and QuickBooks
  • Debrief technicians after each call


Requirements of Customer Service/ Dispatch Representative: 
  • Customer service experience, 2 yrs minimum 
  • .Minimum High School Graduate or equivalent/Some College preferred 
  •  Able to use Excel, Microsoft Word, and basic computer skills 
  •  Proficient with phone systems 
  •  Strong verbal and written communication skills 
  •  Highly motivated, flexible, and great attitude
     
     Earn $25 in Referral Gift Cards!
    If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral.


    We are an equal opportunity employer.
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