Your job search starts and ends with us.
Have you Applied with us before?
HireLevel
https://www.hirelevel.com/
https://www.hirelevel.com/
USD
16.00
18.00
HOUR
true
Customer Service Specialist
Job Description
HireLevel is looking for Customer Support Specialist, REMOTE
Our client is a Global Fortune 500 company with more than 15,000 employees between 16 countries. They help provide Insurance needs and protection plans to help safeguard against potential risks as well. So if you would like to work for a dynamic company who takes pride in their team culture and community impact, then this is the company for you.
The role of a Customer Care Specialist is a key position because you are the voice of our organization and clients. You are highly valued as our customer’s primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.
Job Category: Full Time
Contract Location: Remote
Shift: Training is 8:00 am - 5:00 pm | Work Schedule Must be able to work 11:00am to 10:00pm plus weekends (40 hours)
Compensation: $16.00 - 18.00/hr.
Responsibilities for Customer Support Specialist:
- Use customer service skills to efficiently resolve customer issue
- Use problem solving skills to create an acceptable solution for business and customer
- Maintain records and details electronically per case and customer
- Communicate effectively with team and customer
Requirements for Customer Support Specialist:
- High School Diploma
- Call Center experience, preferably in insurance setting
- Must meet client background and drug testing policies
- Strong attention to detail
- Love talking to people and ability to WOW customers on every call
- Excellent verbal, written, and listening skills
- Relentless drive to own the customers problem and resolve it
- Ability to adapt well to change
- Ability to work well in a fast paced work environment
- Ability to think outside of the box to resolve problems
- Ability to multi-task using technology, including call handling, loan level review and call documentation
- Minimum high school diploma or GED, and 1 year work experience required
- College degree with 0-1 year work experience, preferred
Earn $50 in Referrals!
If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you $50 to say thank you! Submit your referrals at www.hirelevel.com/referral.
We are an equal opportunity employer.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Miami, FL
Ready to take your career to the next level? Explore job opportunities in the vibrant Miami, Florida area! Known for its endless sunshine, gorgeous beaches, and lively atmosphere, Miami is more than just a city - it's a lifestyle. With a rich multicultural scene, world-class art galleries like the Perez Art Museum Miami, phenomenal theater productions at the Adrienne Arsht Center, and professional sports teams like the Miami Heat, this area offers a diverse range of cultural experiences. Indulge in delicious cuisine from Little Havana or take a stroll in the iconic South Beach. Join us in Miami and immerse yourself in an exciting, dynamic community while advancing your career!