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Customer Service Support

Boca Raton, FL 33487

Posted: 08/25/19 Industry: CSR Job Number: 114720
HireLevel is looking for a Customer Service Support with our client in Boca Raton, FL!

This company is a multinational corporation that produces automotive parts such as batteries, and electronics and HVAC equipment for buildings. 

Job Category: Full-Time, Contract 
Location: Boca Raton, FL
Similar Positions: Call Center Represtentative, Switchboard Operator, Customer Service
 
Responsibilities of Customer Service Support: 
  • Process and confirm return authorizations
  • Validate warranty and issue return authorization
  • Investigate and process sales adjustments
  • Act as a liaison and document and report shipment discrepancies
  • Promptly address customer requests for information 
  • Other duties and administrative activities as assigned
 
Requirements of Customer Service Support: 
  • Bachelors Degree required 
  • Minimum of five years of service industry experience
  • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills
  • Must have strong interpersonal skills to effectively communicate with both internal and external clients
  • Must have the ability to prioritize and multi-task and adapt to new systems and processes
  • Experience and/or basic project accounting or costing principals is desired
  • Able to influence diverse teams to accomplish tasks/goals
  • Must be able to meet client’s background check and drug testing requirements
 
    • Earn $25 in Referral Gift Cards!
    • If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral.

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