HireLevel is looking for a Dispatch Assistant for a tank carrier client in Fairmont City specializing in transportation and delivery services.
Job Category: Full Time, Contract to Hire for the right candidate
Location: Fairmont City, IL
Shift: Monday-Friday 8 am- 5 pm
Compensation of Dispatch Assistant: $17-19 depending on experience
Similar Positions: Customer Service, Data Entry, Dispatcher, Account Representative, Logistics
*Must have dispatch experience*
Responsibilities of Dispatch Assistant:
- Manually entering loads into TMS system and maintain hundreds of entries
- Regularly communicating with customers using telephone, email, and EDI systems to accept orders and track order changes
- Collaborate with lead dispatcher to effectively generate dispatch strategy
- Understand geographical driving distances and HOS for independently and reliably scheduling pickup and delivery dates
- Maintain working knowledge of products carried and what equipment is needed
- Adapt and develop new procedures to improve department efficiency
-Providing great customer service
-Other job duties as assigned
Job Qualifications of Dispatch Assistant:
- 1-3 years previous dispatching experience
- Excellent, professional communication with drivers and customers
- Reliable and consistent attention to detail
- Strong critical thinking and problem-solving skills
- Ability to multi-task in a fast-paced environment
- Solid understanding of Microsoft Office Suites
- Ability to quickly learn internal and external TMS systems
- Bachelors-level degree a plus
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We are an equal opportunity employer.