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Dispatch Assistant

East Saint Louis, IL 62201-

Posted: 04/19/19 Industry: Office Assistant Job Number: 49518

HireLevel is looking for a Dispatch Assistant for a tank carrier client in Fairmont City specializing in transportation and delivery services.

Job Category: Full Time, Contract to Hire for the right candidate

Location: Fairmont City, IL

Shift: Monday-Friday 8 am- 5 pm

Compensation of Dispatch Assistant: $17-19 depending on experience

Similar Positions: Customer Service, Data Entry, Dispatcher, Account Representative, Logistics

*Must have dispatch experience*

Responsibilities of Dispatch Assistant:

- Manually entering loads into TMS system and maintain hundreds of entries

- Regularly communicating with customers using telephone, email, and EDI systems to accept orders and track order changes

- Collaborate with lead dispatcher to effectively generate dispatch strategy

- Understand geographical driving distances and HOS for independently and reliably scheduling pickup and delivery dates

- Maintain working knowledge of products carried and what equipment is needed

- Adapt and develop new procedures to improve department efficiency

-Providing great customer service

-Other job duties as assigned



Job Qualifications of Dispatch Assistant:

- 1-3 years previous dispatching experience

- Excellent, professional communication with drivers and customers

- Reliable and consistent attention to detail

- Strong critical thinking and problem-solving skills

- Ability to multi-task in a fast-paced environment

- Solid understanding of Microsoft Office Suites

- Ability to quickly learn internal and external TMS systems

- Bachelors-level degree a plus



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We are an equal opportunity employer.
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