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Operations Clerk

Woodridge, IL 60517

Posted: 09/19/18 Industry: Billing Clerk Job Number: 46744

HireLevel is seeking Call Center Operations Clerk for our client located in Woodridge, IL!

A rockstar candidate in this position works well with all facets of customer service and administrative departments.

Job Title: Operations Clerk

Job Category: Full-time, Long-Term Contract

Shift Times: Monday-Friday; 7: 30 am 4: 00 pm

Location: Woodridge, IL

Payrate: $17 per hour

Similar Positions: Operations Manager, Customer Service Representative, Operations Clerk, Supervisor

Job Duties of the Operations Clerk:
  • Perform high volume of self initiated customer interaction and phone contact
  • Create and maintain spreadsheets for meter change eligibility,
  • Process service orders
  • Work with field personnel to resolve issues.
  • Performs other duties as assigned.

Job Requirements of the Operations Clerk:
  • High School Diploma or equivalent required.
  • Water utility experience preferred or recent work in industrial/mechanical field
  • 2-5 years of related experience.
  • Excellent computer skills.
  • Advanced Microsoft Office skills, specifically in Excel
  • Works well with all facets of customer service and administrative departments.
  • Must be an independent thinker and likes to resolve issues.
  • High volume of self-initiated customer interaction and phone contact.
  • Must have SAP/CRM experience
  • You must be an independent thinker who likes to work independently.
  • Ability to understand and follow strict regulatory rules and time lines.
  • Must meet client s background and drug testing requirements.

Earn $25 in Referral Gift Cards!

If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Pick up and return your completed referral coupon to your local branch.

We are an equal opportunity employer.


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