Industry: Billing Clerk
Job Number: 46744
HireLevel is seeking Call Center Operations Clerk for our client located in Woodridge, IL!
A rockstar candidate in this position works well with all facets of customer service and administrative departments.
Job Title: Operations Clerk
Job Category: Full-time, Long-Term Contract
Shift Times: Monday-Friday; 7: 30 am 4: 00 pm
Location: Woodridge, IL
Payrate: $17 per hour
Similar Positions: Operations Manager, Customer Service Representative, Operations Clerk, Supervisor
Job Duties of the Operations Clerk:
- Perform high volume of self initiated customer interaction and phone contact
- Create and maintain spreadsheets for meter change eligibility,
- Process service orders
- Work with field personnel to resolve issues.
- Performs other duties as assigned.
Job Requirements of the Operations Clerk:
- High School Diploma or equivalent required.
- Water utility experience preferred or recent work in industrial/mechanical field
- 2-5 years of related experience.
- Excellent computer skills.
- Advanced Microsoft Office skills, specifically in Excel
- Works well with all facets of customer service and administrative departments.
- Must be an independent thinker and likes to resolve issues.
- High volume of self-initiated customer interaction and phone contact.
- Must have SAP/CRM experience
- You must be an independent thinker who likes to work independently.
- Ability to understand and follow strict regulatory rules and time lines.
- Must meet client s background and drug testing requirements.
Earn $25 in Referral Gift Cards!
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We are an equal opportunity employer.