HireLevel is seeking Operations Supervisor for our client located in Woodridge, IL!
Job Title: Operations Supervisor
Job Category: Full-time, Long-Term Contract
Shift Times: Monday-Friday; 7: 30 am 4: 00 pm
Location: Woodridge, IL
Payrate: $17 per hour
Similar Positions: Operations Manager, Customer Service Representative, Operations Clerk, Supervisor
Job Duties of the Operations Supervisor :
Processes and maintains a variety of advanced accounting information including, but not limited to: payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits.
Create and maintain spreadsheets for billing review.
Review of customer accounts for eligibility meter change process.
Researches, compiles and updates information in various systems; including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers.
Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems.
Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. In various configurations such as Powerplant, Advantex and Orcom. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis (30%)
Performs other duties as assigned.
Job Requirements of the Operations Supervisor :
High School Diploma or equivalent required.
2-5 years of related experience.
Excellent computer skills.
Works well with all facets of customer service and administrative departments.
Must be an independent thinker and likes to resolve issues.
High volume of self-initiated customer interaction and phone contact.
Must have SAP experience
Strong analytical review skills, good customer service skills, documents actions with accuracy, independent thinker, works well with team members, takes pride and ownership of work.
Ability to understand and follow strict regulatory rules and time lines.
Must meet client s background and drug testing requirements.
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