Similar Positions: Sales Associates, Retail Sales Rep
Responsibilities of Retail Sales Assistant
Sales Support functions:
Track & record customer contracts, including data entry of invoices related to contracts.
Handle and resolve customer issues and follow up on past due accounts.
Calculate commissions and other customer incentive programs.
Reconcile accounts for accuracy.
As backup for Switzer receptionist (for lunches and vacation/personal days) answer main telephone lines promptly and professionally. Provide other assistance as needed.
Process customer orders obtained by phone, fax and internet, including coordination of delivery and sourcing freight carrier.
Physical Demands/Work Environment
Sitting – 90-95% of the job is sitting.
Lifting – Some lifting is required, normally not exceeding twenty (20) pounds.
Work Environment – When walking into the production area, the floors are wet and slippery; therefore, proper footwear must be worn. Must wear company provided safety and sanitation gear as needed.
Competencies:
Professionalism is a must – in both appearance and demeanor.
Makes sound decisions based on supervisor guidance.
Works in an organized manner to meet daily goals.
Able to accept feedback and modify behavior accordingly.
Self-motivated and continuously looking to improve.
Responsible for work done and focused on improving.
Clearly communicates to others and actively listens.
MinimumRequirements of Retail Sales Assistant
Associate’s degree in business administration, or related field, preferred.
Four or more years of sales support experience, to demonstrate the knowledge, skills and abilities to perform the duties.
Must have advanced knowledge of a variety of office practices and procedures, such as use of office equipment including 10-key calculator, MS Office software, and accounting software.
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At HireLevel, we’re dedicated to supporting our employees’ well-being and work-life balance. We offer a comprehensive benefits package, including health insurance options and paid time off, to ensure you have the resources you need to thrive both personally and professionally. Join our team and experience a workplace that values your growth, health, and future!
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