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Service Coordinator

Irving, TX 75063

Posted: 04/24/19 Industry: Billing Clerk Job Number: 48844

HireLevel is recruiting for a Service Coordinator in Irving, TX! This company is a multinational corporation that produces automotive parts such as batteries, and electronics and HVAC equipment for buildings.

Job Category: Full-Time, Contract

Location: Irving, TX

Compensation: $12-17 an hour

Additional Responsibilities of Service Coordinator:
  • Scheduling inspections, preparing and invoicing inspections
  • Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections
  • Scheduling and optimization of area sprinkler and fire alarm service work
  • Scheduling and optimization of all area inspections
  • Input/Correct estimated hours to complete inspections during the scheduling process
  • Assign tasks to field in ACE for all scheduling
  • Pull inspection reports as requested
  • Demonstrate the ability to prioritize scheduling backorders in addition to resolving customer issues
  • Reassign work as needed to manage customer's expectations making judgments based on current workloads and priorities
  • Answer customer questions around contracts and coverage
  • Work with centralized teams to make account updates
  • Request rental equipment and/or outside resource coordination through supervisor
  • Save or File Inspection documents

Job Requirements of Service Coordinator:
  • High School or equivalent
  • 3 years experience in dispatching or scheduling
  • Proficient with computers, Windows applications (Oracle experience a plus)
  • Strong knowledge and abilities in MS Excel a must
  • The qualified candidate will be an integral part in the continued success and growth of the Inspections Department
  • This position requires a high energy level with a focus toward customers and a strong desire to succeed
  • Good organizational skills, attention to detail and excellent communication skills are required
  • Must be able to meet client drug and background requirements

Earn $25 in Referral Gift Cards!

If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Pick up and return your completed referral coupon to your local branch.

We are an equal opportunity employer.

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