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System Support Analyst II

St. Petersburg, FL 33716

Posted: 08/19/19 Industry: Systems Analyst Job Number: 124218 Pay Rate: 18.00
HireLevel is looking for a System Support Analyst II in St. Petersburg, FL!

The Systems Support Analyst II Provides systems, operational and client support by assisting with troubling shooting of reported internal and/or external system issues. The configuration, support and implementation of new or existing products/ processes/ accounts. May also be responsible for processing and troubleshooting incoming and outgoing data interfaces.

Job Category: Contract
Contract Location: St. Petersburg, FL
Shift: Monday – Friday, 9:00 am – 6:00 pm
Pay Rate: $25 an hour

Responsibilities for System Support Analyst II:
  • Provide technical and operational support
  • Support the intake and documentation of all VPS production related issues
  • Communicate effectively, both written and verbally
  • Facilitate communication with impacted parties of reported issue status, proposed resolution, and resolution timeline and targeted release
  • Identify project issues, and communicate progress and obstacles to sponsors and/or management
  • Work on a flexible team to support the team’s needs, which may require occasional support of applications that would normally be handled by another team member
  • Capable of adapting to changes in priorities when operational demands require it

Requirements for System Support Analyst II:
  • High School Diploma or equivalent
  • Minimum 2 years of experience in system troubleshooting, software testing and system configurations 
  • Proficiency in Microsoft Office

Earn $25 in Referral Gift Cards! 
If you refer someone to HireLevel and they are hired, work at least 30 days, and you are in good standing, we will send you a $25 gift card to say thank you! Submit your referrals at www.hirelevel.com/referral.

We are an equal opportunity employer.


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