HireLevel powered by Extra Help is seeking a Verifications Agent for our client located in Herrin, IL. The ideal candidate has experience with customer service and previous management experience.
Job Category: Customer Service
Job Type: Full Time
Pay Rate: $12/hour, pay raise after 90 days
Job Duties for the Verifications Agent:
Manage inbound and outbound calls in a timely manner while keeping records of conversations
Identify customers needs and provide solutions or alternatives
Follow communication scripts to provide accurate, valid and complete information
Build sustainable relationships and trust with customer accounts through open and interactive communication
Job Requirements for the Verifications Agent:
Must have at a high school diploma or equivalent
Ability to type a minimum of 45 WPM
Must meet requirements of drug screening and background check
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